" We had a ChargeBox installed in our busy Children’s Emergency Department 3 months ago and have since had nothing but positive feedback about it. The reassurance of knowing that patients, parents and their families can use this facility when in crisis is a huge reassurance to all of the staff. We have previously had situations where people have needed to make urgent phone calls to update family members about an evolving situation regarding their loved one and this has not been possible as they have been unable to access phone numbers stored on their phone when the battery has emptied. On the flip side to this, the ChargeBox has also provided people with an opportunity to charge their phones whilst waiting to be seen. This allows them to keep playing games or watching entertainment that all appear to be a huge distraction from the sometimes unavoidable Emergency Department waits.
We can’t recommend it enough!
Charlotte Clay, Principal Advanced Nurse Practitioner, Birmingham Children's Hospital A&E
"At John Lewis we've always been so passionate about providing our customers with the very best service, and offering free phone charging in our shops is one of our ways of enhancing customer experience. We've seen great feedback from customers on social media, so we're thrilled that this addition to our shops has been such a success."
Ben Morris: Manager, Policy, Risk & Control, JLP
"The ChargeBox stations were installed across the Intu shopping centre estate to enhance the customer experience. Intu have mostly digitally connected shopping centres allowing customers to enjoy omni-channel shopping. This omni-channel shopping experience is aided by free wifi, click-and-collect, centre apps, Collect + and now free phone charging with ChargeBox. As a result, our centres are places full of compelling experiences where customers can enjoy whole days out to meet friends or spend special time with family."
Roger Binks, Customer Experience Director, Intu
"The ChargeBox system offers a convenient and safe way for consumers to recharge their phones whilst continuing to shop. It is the latest initiative we are delivering at our shopping centres and parks to further improve the shopper experience"
Claire Barber, Head of Shopping Centre Asset Management, British Land
"I am delighted we have been able to have ChargeBox provide on-campus charging facilities for our students. The telemetries are excellent and we see high levels of usage as students recharge devices throughout the day. The team at ChargeBox have been a pleasure to work with and their products have enabled us to avoid expensive installation of power outlets in listed buildings around our estate."
Nick Leake, CIO, King's College London
"For a small investment, the impact on people staying on the ward, and the staff, has been huge. It has simply removed the need for a huge amount of difficult interactions that were about safety and security, not about people's needs. It enables us to think differently about what was a restrictive practice, It's what I would call a 'win win', everyone feels they've benefited."
Sara Saunders, Operations Project Manager, Surrey and Borders Partnership NHS Foundation Trust
"Our customers appreciate the simplicity of using ChargeBox, thanks to the presence of the smart lock and the instructions which are universally intuitive."
Juliette Leglaive, Paris Aeroport
"Hammerson has ChargeBox units in all of our shopping centres in the UK and France. This has been a key part of our strategy to drive dwell time and spend, and the feedback and usage from shoppers has exceeded our expectations"
"ChargeBox provided a hassle-free service at Data Centre Dynamics. The combination of The Qube and Locker Stations provided a complete charging service throughout the event and choice to our delegates: they could either charge their phone or tablet whilst working, or secure their device in a locker. We had high usage across both product types."
Izzy Warburg, Gartner
" We have been very happy with the service provided by ChargeBox, enabling our customers to stay connected during their visit. Whether it's to take photos of their fun experience or enabling them to use the attractions App to get directions, up to date queue times, and the latest deals on Retail and Food and Beverage. A charged battery improves the overall customer experience."
Rupert Hough, Games and Photography operations Director, Merlin Entertainment Group Limited
" At SSE we strive to deliver a great customer experience at our sponsored venues, and free phone charging has become a key element to that. Since installing ChargeBox stations across our sponsored venues, we have received great feedback from customers who are delighted with the ease-of-ue, the charging experience and the complete security and peace-of-mind. As an added bonus, our own staff have found the service simple to explain and easy to manage, and we get insightful reports on the usage of our stations too. Our ChargeBox stations are a fantastic addition to our in-venue experience and we could not recommend the service highly enough."
"At Fenwick we are focused on providing outstanding customer experience and a great in-store experience. Providing free charging via our ChargeBox's is one way we deliver this. Since we installed the stations the feedback from customers has been fantastic as a charged battery enables them to stay connected with loved ones and allows them to enjoy an omni channel shopping experience. This enables them to shop for longer and to make informed purchasing decisions. Our ChargeBox's definitely enhance the shopping experience and are very popular amongst our customers We would highly recommend this service." Fenwick