DRIVE SALES THROUGH INCREASED BASKET SIZE/ DWELL TIME AND CONVERSION RATES
What effect does free charging have on your customers? Do they dwell longer? Do they spend more? Is footfall increased? Is customer experience enhanced?
ChargeBox commissioned Ink Research Limited to measure the effects of ChargeBox on customer behaviour. The results were overwhelming! Want to know more? Click here.
Manager of Policy & Control
At John Lewis we've always been passionate about providing our customers with the very best service, and offering free phone charging in our shops is one of our ways of enhancing customer experience. We've seen great feedback from customers on social media, so we're thrilled that this addition to our shops has been a success.