ChargeBox Powering Up the Customer Experience
ChargeBox: Powering Customer Experience
We charge phones to keep people connected and engaged.
ChargeBox is the world-leader in free-to-use and secure charging solutions for Retail, Healthcare, Transport, Education and Events.
‘The Store of the Future’ is a well-established concept that can help facilitate focused thinking about how best to develop retail environments and the products and services offered to customers. In post-COVID retail, this development requirement is more pertinent than ever in building a formula for success. View More...
Why phone charging matters
Regardless of the type of environment you possess, offering your customers and visitors the opportunity to charge their mobile devices quickly, safely, and securely has become an essential service.
Our phones have become a fundamental part of our daily lives - 20 years ago, we could never have predicted their impact on society. Now we can’t live without them. They facilitate everything in our lives from communication to accessing info, critical apps and increasingly, the ability to pay for goods and services. When your phone battery is low or dead, not only does it make you anxious it will change your behaviour.
ChargeBox provides both ‘lock & leave’ and ‘stay & charge’ phone charging solutions to affect behaviour positively. Our solutions are proven to enhance customer experience, drive footfall, and boost spending, delivering measurable ROI for your business.
COVID-19 has highlighted the importance of phones in our lives even more, so helping to keep people connected has never been more crucial, especially with the advent of critical Track & Trace apps. Our solutions are protected with a permanent antimicrobial coating that kills 99.9% of bacteria and viruses, which lasts for over a year.
Increase Sales
ChargeBox is proven to increase: Dwell time by 2x, Basket size by 2.33x
Delight People
add real value to your environment with a service people want and need
Reduce Anxiety
take away the anxiety people feel when their phone battery is low or flat and improve their overall satisfaction
Drive CRM
collect valuable data, marketing opt-ins and facilitate app downloads
Charging Devices all over the world
53,132,524
Worldwide charges to date
Installations
Customers
Countries
Download our Whitepapers
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The ChargeBox Guarantee:
Our British designed and manufactured solutions are easy to install, easy to use and easy to manage through our smart, real-time monitoring system giving you:
*Guaranteed device security applies to ChargeBox locker solutions only
Charging Solutions by Sector
We specialise in free to use and secure mobile device charging solutions for Retail, Healthcare, Transport, Education and Events. On purchase or rental basis, we can provide stand-alone or integrated solutions.
Find out more about the solutions ChargeBox can provide for your sector:
Consumers share their experience of using ChargeBox
Sponsorship Opportunity
A unique opportunity to sponsor mobile charging stations across the UK's busiest shopping centres.
Unlocking the customer experience in the store of the future
The Coronavirus pandemic brought unprecedented pressures to the retail sector. When it was already struggling with crippling business rates, Brexit uncertainty, and price wars from online challengers, COVID arrived and closed down most traditional High Street retail sectors almost overnight.
In just 12 months, retailers, from major brands to small independents, have had to adapt their business models and look for new ways to attract consumers and improve the physical experience.
What our customers say ...
It’s been a pleasure to collaborate with ChargeBox who were quick to rise to the challenge of developing their technology to meet the exacting standards and objectives of our retail environment. In creating the ChargeHub, they have built a world-class solution that improves customer and brand experience exponentially and enables customers to stay connected whilst reducing low battery anxiety. We are absolutely delighted with the results.
Network Development & Strategy, Porsche
An average spend per minute in our shopping centres is around £55 million. So if shoppers stay for an extra one minute, they spend an extra £55 million and for an extra five minutes the total spend increases by £275 million.
CEO of Intu
Customers appreciate the simplicity of using ChargeBox lockers. They’re universally intuitive and reassuring for passengers to use. They’re really simple to operate and there’s no forgetting of pin codes or concerns about theft. These are important considerations in an airport where customers can be stressed and the airport must avoid delayed take-offs.
Head of Marketing Services, Paris Aéroport
At John Lewis we've always been passionate about providing our customers with the very best service, and offering free phone charging in our shops is one of our ways of enhancing customer experience. We've seen great feedback from customers on social media, so we're thrilled that this addition to our shops has been a success.
Manager of Policy and Control, John Lewis
We had a ChargeBox installed in our Children’s ED and have since had nothing but positive feedback. It has provided people with an opportunity to charge their phones whilst waiting to be seen. This allows them to play games or watch entertainment which appear to be a huge distraction from the sometimes unavoidable Emergency Department waits. We can’t recommend it enough!
Birmingham Children's Hospital
